Privacy Policy

Last Updated: January 2025

This Privacy Policy applies exclusively to the use of the U.S. store of www.ciprianifood.com ("Website"), managed and operated for sales and customer services to U.S.-based customers.

1. Data Controller

The data controller for all personal information collected through the U.S. store of this Website is:

Cipriani Trade Inc.
Registered Office: 110 East 42nd Street, New York, NY 10017, United States
Email: privacy@cipriani.com

2. Information We Collect

We collect the following types of information:

Personal Information:

• Name

• Shipping and billing addresses

• Email address

• Phone number

• Payment information (processed securely via third-party services)

Automatically Collected Data:

• IP address

• Browser and device information

• Pages visited and browsing behavior

• Purchase history

• Interaction with emails and marketing campaigns

This data may be collected via technologies such as cookies, pixels, and analytics tools (e.g., Google Analytics 4, Meta Pixel, Klaviyo).

3. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send transactional and promotional communications

• Improve our website and services

• Analyze purchase behavior and trends

• Detect and prevent fraud and abuse

4. Information Sharing

We may share your personal data with:

• Payment and logistics providers

• Marketing and advertising service providers (e.g., Klaviyo, Meta)

• Cloud and hosting providers (e.g., Magento Commerce Cloud)

• Law enforcement or regulators when required by applicable law

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with applicable legal, tax, and accounting requirements

• Provide support for purchase history and returns

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable basic website functionality

• Measure site performance

• Personalize your experience

• Deliver targeted advertising (with partners such as Meta and Klaviyo)

You can manage your cookie preferences through your browser settings or the cookie banner provided when accessing the site.

7. Your Privacy Choices

While the U.S. does not enforce a federal-level privacy regulation equivalent to the GDPR, we offer users the ability to:

• Opt out of promotional emails at any time via the unsubscribe link

• Request access or deletion of your personal data by writing to: privacy@cipriani.com

California residents may have additional rights under the California Consumer Privacy Act (CCPA). If applicable, you may:

• Request to know what personal data we collect and how we use it

• Request deletion of your data

• Request that your data not be sold (we do not sell data, but honor Do Not Sell requests)

To exercise any of these rights, email us at: privacy@cipriani.com

8. Data Security

We use reasonable technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new effective date. We encourage users to review this page periodically.

If you have any questions about this Privacy Policy, please contact us at: privacy@cipriani.com