e-Gift Cards: 

Frequently Asked Questions about CiprianiFood Gift Card:

What is the validity period of the Gift Card?
The Gift Card is valid for an entire year, that is, 365 days, from the date of purchase. This extended period allows you to plan your purchases and enjoy Cipriani products at your convenience.

How can I check the Gift Card balance?
Checking the balance is simple and convenient. Just log in to our website using the email address associated with the Gift Card. Once logged in, the available balance will be visible in your account.

What products can I use the Gift Card for?
The Gift Card can be used to purchase all products available on CiprianiFood.com, except for the Cipriani Food Pantry. This provides you with a wide range of options to choose from, from gourmet meals to exquisite food items.

Can I use the Gift Card at Cipriani restaurants?
No, the Gift Card is valid exclusively for online purchases at CiprianiFood.com and cannot be used at Cipriani restaurants.

Is the Gift Card physical or digital?
The CiprianiFood Gift Card is entirely digital. It is not physically shipped, but you will receive the Gift Card code via email at the address specified during purchase. This convenience allows you to use it immediately.

Is the Gift Card refundable?
The Cipriani Food Gift Card is refundable within a 14-day period from the date of purchase, provided it has not been partially used. It is important to emphasize that the right to a refund is reserved exclusively for the original purchaser of the Gift Card. Those who received the Gift Card as a gift cannot request a refund directly unless they are the original purchaser themselves.

Is the Gift Card usable in all CiprianiFood.com e-commerce stores?
CiprianiFood.com's digital gift cards know no boundaries.  This means that the gift recipient, regardless of the country they are in, will have the opportunity to explore and purchase a wide range of high-quality products offered by CiprianiFood.com on their reference store.

Is it possible to schedule the sending of the Gift Card?
Unfortunately, no. When you purchase the gift card, its respective code is automatically sent to the recipient's email address provided. It is not possible to schedule the email delivery, as it is sent immediately upon payment, along with the confirmation email to the sender's email address.

The CiprianiFood Digital Gift Card is a gift that allows exploring the world of authentic Cipriani flavors with convenience and versatility. If you have any further questions or need additional information, please do not hesitate to contact us at customercare@cipriani.com. We are here to assist you.